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The unit, known as the General Security Service, relied on a network of Gaza informants, some of whom reported their own neighbors to the police. People landed in security files for attending protests or publicly criticizing Hamas. Hamas has long run an oppressive system of governance in Gaza, and many Palestinians there know that security officials watch them closely. Security officials trailed journalists and people they suspected of immoral behavior. Political protests were viewed as threats to be undermined.
Persons: Yahya Sinwar Organizations: The New York Times, General Security Service Locations: Gaza, Israel
After Hamas attacked Israel in October, igniting the Gaza war, Israeli leaders described the group’s most senior official in the territory, Yahya Sinwar, as a “dead man walking.” Considering him an architect of the raid, Israel has portrayed Mr. Sinwar’s assassination as a major goal of its devastating counterattack. Seven months later, Mr. Sinwar’s survival is emblematic of the failures of Israel’s war, which has ravaged much of Gaza but left Hamas’s top leadership largely intact and failed to free most of the captives taken during the October attack. Even as Israeli officials seek his killing, they have been forced to negotiate with him, albeit indirectly, to free the remaining hostages. Mr. Sinwar has emerged not only as a strong-willed commander but as a shrewd negotiator who has staved off an Israeli battlefield victory while engaging Israeli envoys at the negotiating table, according to officials from Hamas, Israel and the United States. Some spoke on the condition of anonymity to discuss sensitive intelligence assessments of Mr. Sinwar and diplomatic negotiations.
Persons: Yahya Sinwar, Sinwar’s, Sinwar, Sinwar — Locations: Israel, Gaza, United States, Egypt, Qatar
Israeli leaders declared on Thursday that they would not be deterred by President Biden’s threat to withhold more arms shipments if the military launched a major assault on densely populated areas of Rafah in southern Gaza. Defiant and at times disdainful of the Biden administration’s stance, their comments made clear the widening rift between Israel and the United States over the war and the prospect of a full-scale invasion of Rafah, where about a million Palestinians are sheltering. And they came as high-level negotiations aimed at reaching a cease-fire and hostage deal were derailed — at least for the moment — amid anger by some of the participants over a military incursion into Rafah by Israeli forces earlier this week. After that incursion, Mr. Biden said the United States, Israel’s closest ally, would not ship more weapons that could be fired into crowded sections of Rafah. On Thursday, an Israeli military spokesman said his nation had enough munitions on hand to proceed with its plans.
Persons: Biden’s, Biden Locations: Rafah, Gaza, Israel, United States
President Biden’s warning over halting weapons supplies has tightened the bind that Prime Minister Benjamin Netanyahu of Israel faces, as he is increasingly caught between international calls for a cease-fire and right-wing Israeli demands to proceed with a wide-scale invasion of Rafah, in southern Gaza. Mr. Netanyahu, who has insisted over American objections that invading Rafah is necessary, now finds the U.S.-Israel relationship at a moment of crisis that could affect how he conducts the next phase of the war against Hamas. On Thursday, the Israeli leader, alluding to Mr. Biden’s remarks, said in a statement: “If we need to stand alone, we will stand alone. I have said that, if necessary, we will fight with our fingernails. “If we lose the United States with the unbelievable friendship of President Biden, it won’t be forgiven,” he added.
Persons: Biden’s, Benjamin Netanyahu, Israel, Netanyahu, God’s, Biden, , Amos Gilead Organizations: Hamas, United, United Nations Locations: Rafah, Gaza, U.S, Israel, United States
The officials said that the changes were made by Arab mediators in consultation with William J. Burns, the C.I.A. Qatari and Egyptian mediators spoke with him on Monday about the changes that Hamas was ready to accept, the two officials said. Hamas said that Arab mediators had put forward the changes, but one official said that Hamas had suggested them. Mr. Netanyahu said last week that he would carry out an offensive in Rafah “with or without” an agreement. More than one million Palestinians have sought shelter in Rafah as they fled other parts of Gaza under attack by Israel.
Persons: William J, Burns, Israel, Benjamin Netanyahu, Netanyahu, Adam Rasgon Organizations: Hamas, U.S, Qatar’s, Ministry, Qatari Locations: Israel, United States, Gaza, Cairo, Rafah, Jerusalem
The Israel Defense Forces say that evacuation of residents and displaced people in eastern Rafah is "not a wide-scale evacuation of Rafah this is a limited-scale operation in the area of Eastern Rafah." Colonel Nadav Shoshani, IDF's international spokesperson, said in a press briefing Monday they were "calling on people of Eastern Rafah to move north." When asked about how long residents would have to leave, Shoshani said,"People have days at least to move," he said when asked about how long residents would have to leave. Shoshani would not be drawn about whether this evacuation was linked to an attack on IDF soldiers yesterday. "I don't want to go into specific of our operational ideas and plans and timing," he said.
Persons: Nadav Shoshani, Shoshani, Yoav Galant, Jens Laerke Organizations: Israel Defense Forces, CNN, Israeli, United Nations Office, Humanitarian Locations: Rafah, Eastern Rafah, Gaza, Israel, Geneva
Israeli warplanes pounded targets in the southern Gaza city of Rafah on Monday as the military told about 110,000 people sheltering there to evacuate. Many people began to leave, fearing that Israel was moving ahead with its long-planned invasion of Rafah, despite stiff international pressure. A military spokesman would not say when troops might enter the crowded city, but described the evacuation as part of Israel’s plans to dismantle Hamas and to free hostages taken on Oct. 7. Hours after the evacuation order, the political leader of Hamas, Ismail Haniyeh, issued a statement that the group had accepted a new cease-fire proposal from Qatar and Egypt, which have acted as intermediaries in peace talks. The group and Israeli officials said it was not referring to the proposal that Israel recently agreed to, leaving the conflict unresolved.
Persons: Israel, Benjamin Netanyahu’s, , Ismail Haniyeh Organizations: Hamas Locations: Gaza, Rafah, Qatar, Egypt, Israel
He sees California Forever. And if he can't undo the damage, there may never be a California Forever. California Forever may be a subdivision, but it's precisely the kind of subdivision America needs right now. But here's the thing: California Forever may be a subdivision, but it's precisely the kind of subdivision America needs right now. Places like California Forever aren't being opposed by the people who are desperate for a place to live.
Persons: Jan Sramek's, Goldman Sachs, Sramek, Reid Hoffman, Laurene Powell Jobs, Marc Andreessen —, They've, Christie Hemm, Peter Thiel, Jan Sramek, Jan, Thiel, Goldman, CheatSheet, Sramek's, hadn't, Jonas Rave, who's, , Guy Saidenberg, Evernote, Marc Andreessen, Jane Jacobs, He's, he'd, Robert Moses, growth.y Christie Hemm, Flannery, Bronson Johnson, David George, Andreessen Horowitz, Marilyn Farley, Farley, Solano County's, Kathleen Threlfall, Bill Mortimore, California Forever's, Jessica Christian, he's, Lyle Lanley, Solano, Sam Houston, weren't, Gabriel Metcalf, You've, John Garamendi, Garamendi, isn't, they'll, latte, Christie, Travis, I've, aren't, They're Organizations: Silicon, California, BI Development, University of Cambridge, London School of Economics, Party, Rising Star, Facebook, York, Sramek's, BI Sramek, Google, American, Planners, Sacramento -, Travis Air Force Base, Area, titans, Farmers, councilwoman, California Forever, Sacramento Municipal Utility District, Air Force, Flannery Associates, Disney, San Francisco, Vallejo Naval, Historical Museum, Rep, BI, Solano, Sierra, Goldman Locations: San Francisco, It's, Sramek, California, Rio Vista, Solano County, Napa, Sacramento, Silicon Valley, America, London, Zurich, England, Czech Republic, Dřevohostice, York, British, Eastern Europe, Cambridge, Bay Area, Hayes Valley, America's cutest, Atlanta, Phoenix, Copenhagen, Barcelona, New York, Sacramento - San Joaquin, San Francisco Bay, Lake Tahoe, Toledo , Ohio, Silicon, Google's, Toronto, Big Tech, China, Calif, Springfield, Vallejo, He's, Atherton, Foreverville, Fairfield, Austin, Solano, Valley, Europe
The latest round of negotiations between Israel and Hamas hit an impasse on Sunday as mediators struggled to bridge remaining gaps and a Hamas delegation departed the talks in Cairo, according to two senior Hamas officials and two other officials familiar with the talks. An Israeli official also confirmed the negotiations had stalled and described them as being in “crisis.”For months, the negotiations aimed at achieving a cease-fire and a release of hostages have made little progress, but signs the two sides were coming closer to an agreement appeared over the last week. Israel backed off some of its long-held demands and a top Hamas official said the group was studying the latest Israeli offer with a “positive spirit.”But the setback over the weekend meant Palestinians living in miserable conditions in Gaza would not experience an imminent reprieve and the families of hostages held by militants would have to wait longer for the freedom of their loved ones. The main obstacle in the talks was the duration of a cease-fire, with Hamas demanding it be permanent and Prime Minister Benjamin Netanyahu of Israel expressing openness to only a temporary halt in the fighting.
Persons: Israel, Benjamin Netanyahu Organizations: Hamas Locations: Israel, Cairo, Gaza
On a visit to Israel on Wednesday, Secretary of State Antony J. Blinken put the onus squarely on Hamas to accept the proposal. But Israeli officials have said, consistently and emphatically, that the offensive will take place. The number of Palestinians Israel is offering to free in exchange is unclear. More than 100 were released in a weeklong cease-fire in November, and Israeli officials say they believe that more than 30 — possibly many more — are dead. Gazan health officials say that Israel’s subsequent bombing and invasion have killed more than 34,000 people, and injured far more.
Persons: Osama Hamdan, Al Manar, , Antony J, Blinken, wouldn’t, , Yair Lapid, Benjamin Netanyahu, Mr, Hamdan, Biden, Netanyahu’s, ” Mr, Netanyahu, Israel Organizations: Israel, Hezbollah, Hamas, United Nations Locations: Jerusalem, Washington, Gaza, Lebanese, Israel, United States, Qatar, Egypt, Rafah, masse
A Hamas leader said Thursday that the group would soon send a delegation to Cairo to “complete ongoing discussions” on a cease-fire deal for the war in the Gaza Strip, raising hopes of progress in the stalled efforts for a truce. The latest cease-fire proposal, which has been forcefully pushed by the Biden administration in recent days, comes after nearly seven devastating months of war. The deal would include a weekslong temporary truce — the exact duration is unclear — and the release of hostages held by Hamas and Palestinian prisoners in Israel. It would also allow the return of civilians to the largely depopulated northern part of Gaza, and enable increased delivery of aid to the territory. Ismail Haniyeh, the leader of Hamas’s political wing, said the group was studying the latest proposal from Israel, which includes some Israeli concessions, with a “positive spirit.” A Hamas delegation will go to Egypt soon to seek a deal that “realizes our people’s demands and ends the aggression,” according to a statement by the group.
Persons: Biden, Ismail Haniyeh, , Locations: Cairo, , Gaza, Israel, Egypt
Secretary of State Antony J. Blinken delivered twin messages to Hamas and Israel on Wednesday, pressing Hamas to accept a cease-fire proposal while at the same time urging Israeli leaders to put off a major ground invasion into the thickly populated southern Gaza city of Rafah. On the last day of a Middle East trip, his seventh visit to the region since the war began in October, Mr. Blinken tried to turn up the pressure on Hamas. “We are determined to get a cease-fire that brings the hostages home and to get it now, and the only reason that that wouldn’t be achieved is because of Hamas,” Mr. Blinken said at the start of a meeting in Tel Aviv with Isaac Herzog, the president of Israel. “There is a proposal on the table, and as we’ve said: No delays, no excuses. The time is now.”The proposed agreement calls for the release of 33 hostages in the initial stage of a cease-fire, and would lead to the release of Palestinian prisoners being held in Israel.
Persons: Antony J, Blinken, , wouldn’t, ” Mr, Isaac Herzog, Israel, we’ve Organizations: Israel, Mr Locations: Gaza, Rafah, Tel Aviv, Israel
Prime Minister Benjamin Netanyahu of Israel vowed anew on Tuesday to launch an invasion into the southern Gaza Strip, even as a renewed push for a cease-fire agreement was showing glimmers of a potential breakthrough. After seven months of an Israel-Hamas war in Gaza, the United States, Qatar and several other countries have been hoping to broker a cease-fire, and Secretary of State Antony J. Blinken is visiting the Middle East to press for an agreement. But with Hamas arguing that any agreement should include an end to the war, and with right-wing politicians in Israel threatening to leave the government coalition if the long-planned incursion into the southern Gazan city of Rafah is delayed, Mr. Netanyahu said that Israel reserved the right to keep fighting.
Persons: Benjamin Netanyahu, Israel, Antony J, Blinken, Netanyahu Locations: Gaza, Israel, United States, Qatar, Gazan, Rafah
A camp in Rafah in the southern Gaza Strip near the border with Egypt on Sunday. One official also suggested that Israel was using the threat of an imminent military maneuver to press the armed group into a hostage deal. Prime Minister Rishi Sunak of Britain spoke to Mr. Netanyahu on Tuesday, his office said in a statement. A senior Hamas official said on social media on Monday that the group was studying a new Israeli proposal. A Hamas delegation met with officials in Egypt’s intelligence service on Monday, according to a senior Hamas official, who spoke on condition of anonymity to talk about sensitive discussions between Hamas and Egypt.
Persons: Benjamin Netanyahu, Israel, Antony J, Blinken, Netanyahu, , , Netanyahu’s, Rishi Sunak, Adam Rasgon Organizations: Hamas, State Department, Mr Locations: Rafah, Gaza, Egypt, Gazan, United States, Qatar, Israel, Jordan
Israeli negotiators, offering a hint of hope for negotiations over a cease-fire in the Gaza Strip, have reduced the number of hostages they want Hamas to release during the first phase of a truce, three Israeli officials said on Monday. For weeks, cease-fire talks have been at a standstill. Hamas did not respond to a request for comment about whether it would send representatives to Cairo. A senior Hamas official said on social media on Monday that the group was studying a new Israeli proposal. The American secretary of state, Antony J. Blinken, who was meeting in Saudi Arabia on Monday with Arab diplomats, said the onus was now on Hamas.
Persons: Antony J, Blinken Organizations: Hamas Locations: Gaza, Israel, Cairo, Saudi Arabia
Under intense international scrutiny, Israel has expedited the flow of aid into Gaza this month, but humanitarian groups say that more is needed as severe hunger grips the enclave, particularly in the devastated north. Israel’s efforts — which include opening new aid routes — have been acknowledged in the last week by the Biden administration and international aid officials. More aid trucks appear to be reaching Gaza, especially the north, where experts have warned for weeks that famine is imminent. The increased levels of aid are a good sign, but it is too early to say that looming famine is no longer a risk, said Arif Husain, the chief economist at the United Nations World Food Program. “If we can do this, then we can ease the pain, we can avert famine.”
Persons: Biden, Arif Husain, ” Mr, Husain, Organizations: United Nations, Food Locations: Israel, Gaza
Hamas said on Saturday that it was reviewing a new Israeli proposal for a cease-fire in the Gaza Strip, a move that comes amid efforts to break a deadlock in the talks between the armed group and Israel. In a statement, Khalil al-Hayya, a senior Hamas official, said the group had received an Israeli response to a proposal it delivered to Egyptian and Qatari mediators two weeks ago. Mr. al-Hayya did not provide any details included in the Israeli proposal, but he said Hamas would respond to it after the group finished studying it. Hamas has demanded a permanent cease-fire, whereas Israel has expressed openness to a temporary pause. Hamas officials have said Palestinians should be able to go back en masse, while Israeli officials have said Israel wants to put limits on who can return, where and how.
Persons: Khalil al, Hayya, Israel Organizations: Hamas Locations: Gaza, Israel, Rafah
If Israel were to begin an invasion in the southern Gaza city of Rafah, where a million displaced Palestinians are sheltering, an Israeli-designated “humanitarian zone” along the coast would be expanded to take in more civilians, an Israeli military official said Monday evening. The comments were among the first indications of the Israeli military’s plans for civilians if it were to launch a major ground offensive in Rafah. The Biden administration has urged Israel to forgo such an operation because of the risks it would pose to displaced Palestinians. Palestinians who have sought shelter in Rafah have been bracing for an Israeli incursion for months, huddling in crowded tents, schools and apartments. Before arriving in Rafah, many had followed earlier Israeli calls to evacuate other areas in Gaza only to encounter bombardment in those places too.
Persons: Biden, Israel Locations: Israel, Gaza, Rafah, Israeli
Palestinians who have sought shelter in Rafah have been bracing for an Israeli incursion for months, huddling in crowded tents, schools and apartments. Israeli officials have repeatedly said that the army will enter Rafah to fight Hamas battalions there, bucking international pressure to back off any operation. It was unclear how much Israel would expand Al-Mawasi but the area is already packed with people. Imagery taken on Thursday shows more than 100 tents in the area, while imagery captured on Sunday shows more than 400 in the complex. The Biden administration has repeatedly urged Israel to hold off on a major military assault on Rafah, including in a virtual meeting last week.
Persons: Biden, Israel, Jan, Sandra Rasheed, Israel hadn’t, Mawasi, Khan Younis, Mohammed al, , Jamie McGoldrick, Biden’s, , ” Mr, Hassi, Rajab al, Lauren Leatherby Organizations: Al, Labs, United Nations Locations: Gaza, Rafah, Israeli, Israel, GAZA, Jerusalem, Al, Egypt, Gaza City
In the Metropolitan Opera’s new production of “El Niño,” which reimagines the story of Jesus’ birth and early childhood, there are singing and dancing Virgin Marys, Marys of the land and sea; there’s an Indigenous Mary, a Tropical Mary, a Golden Mary. In the director Lileana Blain-Cruz’s vision, the action takes place across multiple “planes.” It could be a lot to take in. Thankfully for Mr. Levi Blanco, 39, he has developed something of a shorthand while working with Ms. Blain-Cruz, whom he has known since he was an M.F.A. The pair have collaborated several times, including on “The Skin of Our Teeth,” for which Mr. Levi Blanco won a Tony Award in 2022. In the case of “El Niño,” painterly scenery by the set designer Adam Rigg evokes the natural environment.
Persons: El, Jesus ’, Virgin Marys, Marys, Montana Levi Blanco, John Adams, Peter Sellars’s, Lileana Blain, Levi Blanco, . Blain, Cruz, Adam Rigg Organizations: Metropolitan, Yale School of Drama Locations: Mary
Israel’s military operations in Gaza have weakened Hamas. Thousands of its members have been killed, and at least one senior military leader has been eliminated. Yet Israel has not achieved its primary goals of the war: freeing hostages and fully destroying Hamas. The war and the tactics of the Israel Defense Forces have come at a great cost. Vast numbers of Palestinian civilians have been killed in the Israeli campaign; hunger is widespread in Gaza; and deaths around relief efforts have generated condemnation.
Persons: Israel Organizations: Hamas, Israel Defense Forces, Israel Locations: Gaza, Israel
The scourge of customer satisfaction surveys
  + stars: | 2024-04-22 | by ( Adam Rogers | ) www.businessinsider.com   time to read: +12 min
— is devoted to customer surveys. Other metrics followed: the Customer Satisfaction Score, the Customer Effort Score, measurements of the entire Customer Experience. At the peak of the so-called sharing economy, customer surveys were all-powerful. The glut of customer surveys has created an additional problem for marketers. "We ask for customer feedback on these things all the time, but it's hard for a customer to give you immediate feedback, because a customer doesn't know what quality is yet."
Persons: you've, I'm, They're, Brad Anderson, Fred Reichheld, Nick Lee, James Wagner, It's, Christine Moorman, Lee, That's, it's, hasn't, Anderson Organizations: NPS, Warwick Business School, University of Michigan's Institute for Social Research, Companies, Duke University, Institutional, Board, Health Service Locations: United States, Qualtrics, Bain, Warwick
Mr. Netanyahu said in a social media post that his government would “act by all means” against any such move. The sanctions, if imposed, would not hold up the military aid that was just approved in Congress. The Israeli military disciplined three of the unit’s commanders after the investigation. Human rights organizations have long accused the Israeli military justice system of whitewashing wrongdoing and the military of acting with impunity. More than 34,000 Palestinians have been killed during the six months of war, according to Gazan health officials.
Persons: Benjamin Netanyahu, Mr, Netanyahu, Axios, Netzah Yehuda, Leahy, Yehuda, Omar Abdelmajed Assad, , Assad’s, Biden, Benny Gantz, Yoav Gallant, Antony J, Blinken, Jacob J, Lew, Gallant, Mick Mulroy, , ” Natan Odenheimer, Gabby Sobelman Organizations: West Bank, Biden, Netzah, Jewish, Israel, Pentagon, State Locations: States, Gaza, Israel, Israel’s, Iran, U.S, United States
The United States is considering imposing sanctions on one or more Israeli battalions accused of human rights violations during operations in the occupied West Bank, according to a person familiar with the deliberations. Mr. Netanyahu said in a social media post that his government would “act by all means” against any such move. The news about the possible sanctions, reported earlier by Axios, came only a day after the House approved $26 billion for Israel and humanitarian aid for civilians in conflict zones, including Gaza. The sanctions, if imposed, would not hold up the military aid that was just approved in Congress. On Sunday, Palestinians in the West Bank went on a general strike to protest a deadly Israeli military raid at a refugee camp.
Persons: Benjamin Netanyahu, Mr, Netanyahu, Axios Organizations: West Bank, Biden, Sunday Locations: States, Gaza, Israel
Mr. Netanyahu now must make a choice. Will he respond to Iran with a forceful counterattack and potentially entangle Israel and other countries in a broader war? No Israeli leader has warned about Iran so consistently as Mr. Netanyahu or, for that matter, has spent so long in office. Since his first year in office in 1996, Mr. Netanyahu warned that a nuclear Iran would be catastrophic and that time was running out. It was never clear if Mr. Netanyahu was bluffing, and the prospect of an imminent strike receded.
Persons: Benjamin Netanyahu, Netanyahu, , Mazal Mualem, , ” Ms, Mualem, Efraim Halevy, Netanyahu’s, Jeremy Issacharoff, Obama, Barack Obama, bluffing, Donald J, Trump, Mr, Issacharoff, Israel, “ Bibi Organizations: Al, Mr, United Nations General Assembly, Munich Security Conference, of Foreign Affairs, United Locations: Israel, Iran, East, Iranian Embassy, Damascus, Gaza, Yemen, Syria, Lebanon, United States, Iranian, Israeli, Germany, U.S, States, Washington, United Arab Emirates
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